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Average Revenue Per User

ARPU

The average monthly (or annual) revenue generated per active customer.

Definition

Average Revenue Per User (ARPU) is calculated by dividing total monthly revenue by the number of active paying customers. It tracks how much each customer contributes on average and is a direct input to MRR and LTV calculations. Expansion ARPU growth over time — existing customers paying more — is a strong indicator of a product that compounds value.

Example

If your MRR is $50,000 and you have 500 paying customers, your ARPU is $100/month.

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