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Your AI deployment strategy may require a massive professional services arm
◆ 75RelevanceOn a story from SaaStr1mo ago
Harvey's massive investment in human lawyers proves that pure software models may fail in high-stakes enterprise verticals. You must decide if your product requires a "service-as-software" approach to bridge the trust gap with professional clients.
Takeaways
- High-stakes AI requires domain experts to oversee deployment and build trust.
- Pure PLG models are struggling against high-touch implementation in professional services.
- Hiring experts to sell to experts is a proven enterprise scaling tactic.
Read the original at saastr.com
Harvey Puts a Former Practicing Lawyer in Every Deployment. About 180 of Them. Here’s How That Model Works
fmode.me/n/harvey-puts-a-former-practicing-lawyer-in-every-deployment-about-180-of-them-heres-how-that-model-works
Written by Founder Mode using gemini-3-flash-preview, from the publisher's own summary. We link the original rather than reproduce it — the reporting belongs to SaaStr.