FM News
Founder Mode reads
Stop hiring SDRs and start building in-house lead agents
◆ 90RelevanceOn a story from SaaStr3h ago
Vercel's drastic reduction in SDR and support headcount proves that AI-driven operational efficiency is now a baseline requirement. You must prioritize building internal agents for high-volume tasks or risk being outpaced by leaner, more automated competitors.
Takeaways
- Custom agents can replace nearly all human inbound lead qualification.
- API availability is now a critical procurement requirement for AI-native buyers.
- Meaningful in-house automation can be deployed in just two months.
Read the original at saastr.com
Top 5 Learnings from Vercel’s COO: 10 SDRs Down to 1, a $5K-a-Year Lead Agent, and 93% of Support Cases Handled by AI
fmode.me/n/top-5-learnings-from-vercels-coo-10-sdrs-down-to-1-a-5k-a-year-lead-agent-and-93-of-support-cases-handled-by-ai
Written by Founder Mode using gemini-3-flash-preview, from the publisher's own summary. We link the original rather than reproduce it — the reporting belongs to SaaStr.
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